FREQUENTLY ASKED QUESTIONS

INSTALLATION

Installing your new Everest Band can be done easily at home using our toolkit and by following the instructions on this page. Professional installation is recommended as Everest is not responsible for injury or damage to one’s self or watch.

WARRANTY

Everest offers a limited 2-year warranty on all rubber straps and a limited 1-year warranty on all leather straps. Please send all warranty inquiries to info@everestbands.com and include a photo of the issue as well as your order number.

Warranty exchanges can only be requested as an exchange for the same product. Warranty does not cover damage, misuse, accidents, loss, theft, normal wear and tear, or any watch part.

Accessories, such as watch rolls, pouches and boxes, are covered under a 1-year Limited Warranty.

Please send all warranty inquiries to info@everestbands.com and include a photo of the issue as well as your order number.

Warranty exchanges can only be requested as an exchange for the same product. Warranty does not cover damage, misuse, accidents, loss, theft, normal wear and tear, or any watch part.

STRAP INFORMATION & CARE

Everest uses only the highest quality materials for all of their watch straps, tools, and accessories. From top tier Swiss made FKM vulcanized rubber to the finest Italian Nappa leather, Everest strives for perfection and luxury in all of its product offerings.

Yes. Everest Rubber straps are hypoallergenic. Everest rubber straps are also resistant to UV Rays, dust, stains, stretch and tear. The extreme durability of this premier rubber material is only rivaled by its incredible comfort.

Everest rubber watch bands can easily be cleaned with dish soap and a toothbrush. The Everest leather watch bands are not waterproof and should be patted dry immediately if exposed to moisture. The Everest nylon straps are sweat resistant but not waterproof.

Everest straps are made in Switzerland by top watch industry experts.

Deployant Straps

The tang buckle style strap is a full strap that includes 9 sizing holes for wrist sizes between 6 in. (15.25 cm) and 8 in. (20.3 cm). The tang buckle strap includes a high quality 316L stainless steel buckle closure. These straps often are available in standard and short sized and universally fit most wrists.

A deployant style strap is a strap that integrates into your existing watch deployant clasp. Deployant straps do not come with buckle or clasp, but rather are intended to be used with your existing watch deployant clasp. For deployant straps, sizing is specific to your wrist and watch size. Please see the Deployant Sizing Guide to make sure you are choosing the correct size. Strap Installation videos can be found on our website as well, which also show how to properly count your links and size your straps.

Sizing your Everest Deployant Strap is easy! The sizing correlates to the number of links on both sides your existing watch bracelet. Please see the Deployant Sizing Guide which shows you exactly how to find the right size for your deployant strap. If you are still unsure, please email info@everestbands.com and include photos of both sides of your existing watch bracelet. We are happy to help!

Shipping and Ordering

Yes! Everest offers free shipping on all orders over £80 to customers located within the United Kingdom. All orders will ship from the UK. For customers in areas outside of the UK, competitive shipping rates and options are available at checkout. Make sure to choose your location to get the most accurate shipping options.

All orders and shipments purchased at uk.everestbands.com will ship from our dedicated UK fulfillment center in the United Kingdom.

Everest covers VAT, customs, and taxes for customers located in the UK as well as offers free shipping for all orders over £80 in these locations. We have committed to developing a dedicated website and dedicated fulfillment center for our UK customers, making accessing Everest products easy, affordable, and fast.

Because of this, sometimes there may be a discrepancy in what is in stock in the USA and what is available in other countries. Certain products are location-based and will only be available in certain regions.

Everest UK ships to customers in the UK, and several other countries worldwide, such as Australia, Malaysia, Singapore, and the UAE. When visiting the website, make sure to choose your location by clicking the dropdown marked "select your location" in the upper left corner of the website. This will allow you to access the correct website to shop available products and easily ship to your desired country.

To ensure the satisfaction of customers, Everest fulfills and ships order very quickly. Most customers will receive their package within 2-5 business days after placing an order. Expedited shipping is offered for an additional fee.

In an attempt to make sure our customers receive their straps and accessories as fast as possible, our orders are fulfilled almost immediately after they are placed. Due to this, we are unable to cancel or modify orders once placed.

If you placed and order by mistake or would like a different product, you will need to initiate a return or exchange through our return portal. Luckily returns and exchanges are extremely fast, and we can often get your exchange processed or your refund issued within a few days.

Returns and Exchanges

Everest is happy to help with returns and exchanges. Please see our Returns and Exchanges page for full details on the policies and access to the customer portals.

About Everest Horology

Since 2012 Everest Bands has been producing stunning, high quality watch straps and accessories for discerning watch enthusiasts. See what the thousands of happy customers have to say by reading our Reviews.

Everest Horology was founded in 2012 in the USA and has since expanded operations to the United Kingdom, Europe, and beyond. For over a decade, Everest has been creating the ultimate watch straps and bespoke accessories for the discerning watch collector and continues to be the number one rubber strap company in the industry.

For a wide variety of strap inspiration pics from real customers, awesome watch accessories, tool tutorials, funny videos, and more, check out Everest Bands Instagram feed. @everestbands

Everest Gift Cards

Yes! Everest sells digital gift cards. These gift cards are delivered via email and never expire. There are several denominations to choose from. Everest Gift Cards are the perfect gift for the watch lover in your life.